Just the other day, I had a client check in a fairly new, but out of warranty Macbook Pro. A few weeks before, she had taken this unit to another shop here in town. Because her computer was not booting to the installed operating system, OSX 10.7 Lion, they diagnosed the computer with a failed hard drive, and promptly sold her a new hard drive. Even though they claimed to be experts in Apple computers, they finished the repair by installing the previous version of OSX, 10.6 Snow Leopard. I might also mention that they let it leave their business without a single update. As a competitor, I try not to come down on my counterparts, but they did not complete the repair completely for a lack of caring or knowledge.
In any event, the client had also brought me the old hard drive. The drive was not bad, but the file system became corrupt, which over time made the machine unbootable to the OS. This had occurred because users in the womans family were not properly shutting down the computer and simply holding the power button down. In the end, the woman had paid for a repair either because of incompetence or unethical procedures. We restored her previous hard drive, all installed programs and files. She was completely thrilled and surprised because we did not gouge her for all she was worth.
While others claim to be ‘integrity driven professionals’, Cornerstone Technologies is exactly that. Don’t trust your Apple or Windows-based computer to amateurs posing as professionals, call us first!
Call Us Today! 724-349-3999